Urban Abodes

Overall, I had a pretty decent experience with Urban Abodes and their leasing team. Their response time was very fast and I was able to get a tour scheduled within days of getting in touch. I signed a place with them a few days ago. Percy David was my leasing agent. Some areas of improvement: 1. The online application process was all over the place. There were two separate and very outdated portals that I had to work through for the application process. A consolidated portal and a clearer step-by-step process would have made everything much easier. 2. My leasing agent, Percy, claimed to have "over 10 years of experience" but failed to communicate crucial details about the application process. He made an assumption that I knew the income requirements needed for a co-signer and it ended up stalling the application process and costing me an extra application fee once my first co-signer was denied. Percy offered to cover the extra application fee but never committed to his word. Percy also had no insightful information to provide about the actual unit during the tour, besides "Wow, this place is really nice"... I had to ask directly for basic information on utilities, trash, rent, etc. Overall, I would suggest that Percy gets a few more years of experience and develops a higher level of integrity.

The Urban Abodes team provides great service! I was really worried about not finding an apartment within my budget that would accept pet, but Urban Abodes, Leasing Consultant has found exactly what I was looking for. Also, thank you to Urban Abodes Managing Broker and Processing Coordinator for taking time to answer my questions and the processing of my application! I highly recommend Urban Abodes!

Apartment hunting in Chicago is extremely fast paced and competitive, typically making it a very stressful endeavor. Working with Urban Abodes was anything but. The level of communication and assistance through every step of the way took all of the stress out of it and made the process feel easy. Mary Ann was the agent that assisted me. She deserves all the credit for securing my next apartment. She was very friendly and professional, extremely responsive to all of the questions/concerns I had, and went above and beyond working directly with the property owner to schedule the earliest possible showing ensuring I got my foot in the door first. I can't thank her enough for all of her help. This was the first time I've worked with Urban Abodes, but it will not be the last. I will definitely be using them the next time I'm on the hunt for a new apartment.

Urban Adobes was a very good agency to deal with. First they reply the message I send though zillow in less than 12 hours. Which is an amazing turn around time. Then my agent Percy contacted it the same day and we were able to schedule a showing the same day. Very flexible. Once I found the place I like it, the office was able to process my request whining one hour and I was able to get the lease sign in fast. Very good service.

Lori Quint was my leasing consultant and helped me find a place. She was great! Very responsive, helped get answers to any questions I had, and arranged showings for multiple places on the same day. When the apartment I wanted got rented, I was able to apply for a similar unit in the same building, which turned out great. I'd definitely seek out her help if I had to apartment hunt again.